fbd88's Privacy Policy

Wor Introduction

fbd88 is a trusted online gaming and betting platform in Bangladesh. Protecting the personal information of our users is our top priority. This privacy policy explains in detail what types of information we collect, how it is used, who it may be shared with, and what rights you have regarding your information.

By registering on our platform or continuing to use our services, you are considered to have accepted the terms of this privacy policy. This policy may be updated from time to time; after each change, we will publish the revised version on this page.

1 What Information We Collect

fbd88 collects two types of information from its members: information provided directly and information collected automatically.

1.1 Information Provided Directly

When you register, log in, or contact our support team, we may collect the following information:

• Full name and date of birth (for age verification)
• Email address and mobile number
• Password (stored in encrypted form)
• Payment-related information (last few digits of your bKash, Nagad, or Rocket account number)
• Documents required for identity verification

1.2 Information Collected Automatically

When you browse our site, certain technical information is recorded automatically:

• IP address and device type
• Browser version and operating system
• Page visit times, session duration, and navigation patterns
• Data obtained from cookies and similar tracking technologies
• Transaction history and gaming activity logs

2 Purposes of Using Your Information

fbd88 uses collected information only for specific and legitimate purposes. We never transfer your personal information to third parties for sale without your consent.

• Account Management: To facilitate your registration, login, and account security.
• Payment Processing: To securely complete deposits and withdrawals via bKash, Nagad, and Rocket.
• Age and Identity Verification: To confirm users are 21+ and to comply with anti-money laundering guidelines.
• Customer Support: To resolve your complaints, questions, or technical issues.
• Security and Fraud Prevention: To detect unusual transactions or suspicious activity.
• Service Improvement: To improve the overall quality of our platform and user experience.
• Communications: To send important updates, promotional offers, and service-related messages.

3 Information Sharing and Disclosure

fbd88 takes the privacy of your personal information very seriously. However, in certain circumstances we may share information with third parties:

3.1 Service Provider Partners

We share the minimum necessary information with payment gateways, game software providers (Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, etc.) and technology infrastructure providers. These partners operate under strict confidentiality agreements and may not use the information received for any other purpose.

3.2 Legal Obligations

We may be required to provide information under court orders, requests from investigative authorities, or applicable legal obligations. In such cases, we always follow a minimum-disclosure policy.

3.3 Business Changes

In the event of a business merger or acquisition, your information may be transferred to the new entity. We will notify you before such a change and publish a new privacy policy.

4 How We Protect Your Information

fbd88 applies industry-standard technical and organisational measures to protect your information. Our security framework consists of the following layers:

• SSL/TLS Encryption: All communications on our site are protected by the highest-grade SSL encryption technology.
• Password Hashing: Your password is never stored in plain text; strong hashing algorithms are used.
• Access Controls: Only authorised staff can access your data, and only to the limited extent required.
• Regular Security Audits: Regular penetration tests are conducted to identify vulnerabilities in our systems.
• Firewall and Data Monitoring: A 24/7 real-time monitoring system is active to detect unusual activity.
• Secure Data Centres: Our servers operate in data centres equipped with physical and digital security measures.

While we strive to ensure the highest level of security, data transmission over the internet is never completely risk-free. It is therefore important that you keep your own password secure and avoid logging in on unfamiliar devices.

5 Cookie Policy

Our website uses cookies and similar tracking technologies. Cookies are small text files stored in your browser that help our site recognise your visit.

5.1 Essential Cookies

These are necessary for the basic functionality of the site. They are used to maintain login sessions, remember language preferences, and handle security-related tasks.

5.2 Analytical Cookies

These cookies are used to analyse site usage patterns and improve the user experience. The data collected is processed in aggregate and is not personally identifiable.

5.3 Cookie Controls

You can reject or delete cookies by changing your browser settings. However, disabling certain essential cookies may limit the functionality of the site.

6 Data Retention Period

We retain your personal information only for as long as necessary. The retention period depends on the type of information and the purpose for which it is held:

• Information relating to active accounts is retained until the account is closed.
• Financial transaction records are kept for a defined period even after account closure, in order to meet legal and audit requirements.
• Customer support communication records are kept for a reasonable period after the issue is resolved.
• Information collected for marketing purposes is deleted once you opt out.

If information must be retained after account closure for legal reasons, it will be stored securely in isolation and will not be used in active systems.

7 Your Rights

As a user of fbd88, you have the following rights regarding your personal information:

7.1 Right of Access

You have the right to know what information we hold about you. We will provide it within a set timeframe after receiving your request.

7.2 Right to Correction

If any of your information is inaccurate, you can request that it be corrected. Some information can be corrected directly in your account settings; for others, please contact our support team.

7.3 Right to Erasure

In certain circumstances you may request that your information be deleted. Exceptions apply where information must be retained to meet legal obligations.

7.4 Right to Object to Processing

You may object to your information being used for marketing purposes. In that case, we will immediately stop using it for that purpose.

7.5 Data Portability

You have the right to request a copy of the information we hold about you in a machine-readable format.

8 Privacy of Minors

fbd88's services are intended only for those aged 21 or over. We do not knowingly collect any personal information from minors.

An age verification process is in place at the time of registration. If we become aware that a minor has registered, that account will be closed immediately and all collected information will be securely deleted.

Parents and guardians are requested — if you believe your child has registered on our platform, please contact us immediately.

9 International Data Transfers

fbd88's servers and data processing infrastructure may be located in various countries. For international data transfers, we ensure the following safeguards:

• All data transfers are conducted through encrypted connections.
• Receiving entities are contractually bound to maintain equivalent privacy protection standards.
• International data protection standards are followed.

10 Policy Changes and Updates

This privacy policy may change from time to time. We may update this policy due to the introduction of new services, technical changes, or legal requirements.

For significant changes, we will notify you by email or through a notice when you log in to the platform. Continued use of the site after any change will be considered acceptance of the revised policy.

You are advised to visit this page regularly to stay informed about the latest updates.

11 Third-Party Services and Links

Our platform integrates third-party game software. These software providers are governed by their own privacy policies. fbd88 is not responsible for the data management practices of these external services, although we ensure that they are consistent with our standards.

Payment gateway services — bKash, Nagad, and Rocket — operate according to their own privacy policies. You are advised to review the terms of service of these services at the time of financial transactions.